Monday, March 19, 2012

Small Business Branding with LinkedIn


A lot of small business owners are hesitant to jump into social business networking via LinkedIn and consequently they are missing a vital opportunity for branding and building their businesses.

Today we want to cover some basic concepts of using LinkedIn to brand your small business with a focus on creating your starting network. We are not going to go over details on the LinkedIn platform elements, as there are tons of great tutorials on this topic already.  

For purposes of this post, we are going to assume that you’ve created a LinkedIn account and are unsure of your next steps forward to start branding yourself and your business.  We are also going to assume you probably already have an existing network of clients, customers, and other professionals that you currently do business with via email. We want to turn this group of people into an audience for you to brand yourself to.



Create your starting network:

  •  Follow the LinkedIn directions for finding contacts. Export your email address book from Outlook or whatever mail program you are using (I found that LinkedIn seems to prefer .txt files over .csv files.)  Import your contact list into LinkedIn.
  •  LinkedIn will then match up your contact list with people who are already on LinkedIn and will offer to send out “Connect” invites.  You can select people individually or just go all-in and hit your entire email list with an invite.
  • Sit back and watch who connects with you and how fast.


Task:  Make a list of the people who responded to your invite in the first 48 hours.  Those people who responded within 48 hours are your active business network on LinkedIn. Those are the people who are truly paying attention to the LinkedIn platform and using it. They are the audience you are branding yourself to.

Most people who are in your active network are either logging in daily to glance at their news feed, accept invitations, send out invitations, etc.  Or they are at least following what’s going on in their network via the Weekly Digest email. This means that your name is going to be appearing in front of these people (your active network) on a regular basis. 

The way to use LinkedIn most effectively as a business owner is for branding. Associating your name with an idea or ideas.

True story. There’s a guy in my network named Mike. I somehow worked with him somewhere long ago, don’t really remember. Mike used to post these slideshow presentations on business topics as a self-promotion tactic. I thought it pretty smart what he was doing and made a mental note. Then he stopped posting those great presentations....Time passes and he drops off the radar. Until about a year ago, when he joined a LinkedIn group that talks about small airplane selling. Now, for the past year, every time I see Mike’s name in my LinkedIn news feed or on a Weekly Digest update, it is in relation to a post he made in a group on airplane sales.  So, in my mind…Mike is an airplane broker. I associate his name with airplane sales because that’s what I see his name most often in relation to.  If airplane sales are not his main revenue stream, then he’s totally botched his branding because that’s what I associate him with now. 

See what I mean?  You become what you share.

To borrow a concept from Guy Kawasaki: "You should post about what you want your followers to know you for." 

Your active network is going to see every move you make on LinkedIn. And you want them to, because you are branding yourself. Everything you do will be to associate your name with key words and key ideas.

You can put ideas out in front of an enormous range of professionals with elegance and subtlety. Instead of following the ideas around, you become someone who influences the ideas in your network.

But we are not going to go into influence and ideas just yet, baby steps. First you build up an audience to play to and get comfortable with the LinkedIn Platform. You want to make your “new guy” mistakes with 20 followers, not 500. You’ll aim for adding 10 new connections a week. You want your network to grow – the larger your network, the more people you are influencing.

We will talk about sharing engaging and relevant content that builds your brand in a future post, be sure to bookmark us or add us to your RSS feed so you don’t miss it!

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